More from Bennett Street Child Care Centre
“Thanks for working in partnership with me to manage my business, your software along with your professional support allows me to get back with the children and spend less time in the office this is one of the best business decisions I have ever made.
Firstly our previous Software Provider could not get their system to comply with current CCMS requirements and as QikKids was recommended to us I decided to take a look at it. At first it was all a bit of a blur but the professionalism, support and the people I spoke to at QikKids made me make the final decision.
My first question was can you forward bill parents and when they said yes the appeal was purely about the people representing the company. I felt that the support was there to get me through the software so I knew that it was the way to go.
The other thing I admired about QikKids was the soft sell approach. At a time when other companies were playing hard ball to acquire clients, Qikkids applied no pressure at all they merely said they were happy for Bennett Street to be a part of their team if I wanted to. And they made every opportunity possible for me to make an informed decision.
The helpdesk along with the email support is friendly, reliable, professional, relevant and quick. A very strong point in the Business and something that I couldn’t do without. I love that Qikkids was able to tailor a report on the program to suit me. I don’t feel trapped or locked into a program, I feel like we work together to manage my business.
Your trainers went above and beyond the call of duty at a time when the company was going through a lot of changes and a very busy time. I loved the concept of the training on line at my own computer. At no time were my questions too trivial and there support was of a standard that I have never experienced from any other firm.
A class act, superior in every way, QikKids has more features than I could even dream of using, but the knowledge that it is there if I need it is refreshing, also the company feels like it will move forward in the future and I look forward to sharing many happy years with you.”
Fiona
QK Solution: QikKids Professional
Member from: August 2009