Help Guide

Retain your My Family Lounge Log in details for life and for any questions contact your child’s service or easily navigate through the Help Guide

My Family Lounge Parent Guide

The My Family Lounge Help Guide includes the following:

• Registering a waitlist account for a new centre
• Logging onto your account 
• Forgotten Password
• Changing your email address for your MFL account
• Accepting offers and completing the enrolment form
• Requesting a change of permanent days
• Casual booking management
• Downloading and using the MFL App